Thursday, July 27, 2017
Returned Check / E-Payment Policy

Returned Check/E-payment Policy

Payments made by check or electronic payment (ACH Payment) to Florence Housing Authority that are not honored (e.g., insufficient funds, stop payment or account closed) by the bank will incur a returned check or electronic payment fee of $30.00 over and above the amount of the original payment. The payment will be reversed from the appropriate account when a check or electronic payment is returned by the bank and any penalties assessed on a returned check or electronic payment will be charged to the current or former tenant’s or program participant’s account. If the maker of a dishonored check or electronic payment should say it was the bank’s error, the Authority will waive $10.00 of the returned check or electronic payment fee upon receipt of a letter from their bank attesting to that fact. The remaining $20.00 is a hard charge which cannot be waived.

A collection letter will be sent to the account holder within seven (7) business days notifying them of the returned item and outlining the consequences of not honoring the item. Florence Housing Authority is not responsible for delivery of mail or the accuracy of the address on file. Payment must be received within ten (10) calendar days from the date of the notification letter.

Payments must be made at the Property Management Office where the original payment was made or to the Accounting Department if the payment involves the Housing Choice Voucher Department. Returned check or electronic reimbursement payments must be in the form of cash, cashier’s check, certified funds or money order and must be in the total of amount of the original payment plus the returned check or electronic payment fee. Florence Housing Authority will not re-submit the original check, nor will we accept another check or electronic payment for the re-payment. Florence Housing Authority will no longer accept checks or electronic payments from current or former tenants or program participants with two returned items on their account.

If remedy through the courts is required to obtain payment of a returned check, or electronic payment additional charges may be included in the total amount sought from the maker of the dishonored check. (Act No. 80-200, S. 317, regular session of the Legislature of Alabama of 1980)